Terms of Use

Article 1. Purpose

These Terms set forth the rights, obligations, and responsibilities between MediVelvet ("we", "us", "the Company") and users in connection with the use of our website and related services ("Service").

Article 2. Definitions

1. "Service" means consultation matching for overseas patients, B2B partnership matching, and all related ancillary services provided by the Company.
2. "User" means any individual or legal entity who uses the Service under these Terms.
3. "Inquirer" means a person who has provided information through the inquiry form to use the Service.

Article 3. Effect and Modification of Terms

1. These Terms become effective upon being posted on the Service.
2. The Company may revise these Terms within the scope of applicable law. Any modifications will be announced at least 7 days before the effective date, with the effective date and reason clearly stated.
3. Users who do not agree to the modified Terms may discontinue use and withdraw from the Service.

Article 4. Provision of Service

1. The Company provides the following services:
   • Information about Korean medical institutions and consultation matching for overseas patients
   • Consulting and partnership matching for medical institutions seeking overseas patients
   • Other ancillary services determined by the Company
2. The Company may modify the content of the Service for operational or technical reasons, with prior notice of such changes.

Article 5. Suspension of Service

1. The Company may temporarily suspend the Service in the following cases:
   • Maintenance or scheduled inspection of service equipment
   • Force majeure events such as natural disasters, power outages, communication failures
   • Service interruptions by third parties (hosting providers, etc.)
2. The Company will provide advance notice when suspension is anticipated; in unavoidable cases, post-event notice will be provided.

Article 6. User Obligations

1. Users shall not engage in any of the following:
   • Theft or impersonation of others' information
   • Unauthorized modification of information posted by the Company
   • Submission or distribution of false information
   • Infringement of the rights of the Company or third parties
   • Acts violating laws or public order and morals
2. Users are responsible for providing accurate information and bear liability for issues arising from submission of false information.

Article 7. Company Obligations

1. The Company will not engage in any acts prohibited by law or these Terms or contrary to public order, and will strive to provide stable services.
2. The Company will protect users' personal information in accordance with the Privacy Policy.
3. The Company will maintain personnel and systems necessary to handle user complaints regarding the Service.

Article 8. Privacy Protection

The Company strives to protect users' personal information. Matters relating to the collection, use, provision, and management of personal information are governed by the separately established Privacy Policy.

Article 9. Intellectual Property

1. Copyright and other intellectual property rights for materials created by the Company belong to the Company.
2. Users may not use information obtained through the Service for commercial purposes or provide it to third parties without prior consent of the Company.

Article 10. Limitation of Liability

1. The Company is exempt from liability when unable to provide the Service due to force majeure events such as natural disasters, war, power outages, or communication failures.
2. The Company is not liable for service disruptions caused by user fault.
3. The Company acts as an intermediary between medical institutions and patients. The Company is not liable for results, complications, or satisfaction levels of medical procedures themselves.
4. The Company is not responsible for the reliability or accuracy of materials posted by users.

Article 11. Dispute Resolution

1. Disputes between the Company and users shall be resolved through mutual consultation in principle.
2. If not resolved through consultation, disputes shall be settled in accordance with relevant laws including the Act on Consumer Protection in Electronic Commerce and the Personal Information Protection Act.
3. The court of competent jurisdiction for litigation related to these Terms shall be the court having jurisdiction over the Company's principal place of business.

Article 12. Governing Law

The interpretation of these Terms and any disputes between the Company and users shall be governed by the laws of the Republic of Korea.

Supplementary Provisions

Effective date: April 29, 2026
Last revised: April 29, 2026